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HP DeskJet 2720e

HP DeskJet 2720e Printer Setup, Driver & Troubleshooting

 
 

The HP DeskJet 2720e is an all-in-one printer designed for home printing, scanning and copying. If you are having problems with HP DeskJet 2720e setup, driver installation, Wi-Fi, Windows 11, printing, scanning or an offline printer, this guide covers common issues.

HP provides a dedicated DeskJet 2720e support page containing setup and user-guide resources.

Independent HP Printer Support: 123hp.co.uk provides independent technical support and is not affiliated with HP Inc.

HP DeskJet 2720e Setup

Before starting setup:

  • Turn on the printer.

  • Install cartridges.

  • Load paper.

  • Check for error messages.

  • Connect your computer to the internet if required.

  • Prepare your Wi-Fi network.

For wireless setup, keep the printer reasonably close to the router.

HP DeskJet 2720e Driver

Driver or software installation problems can prevent the printer from being recognised.

Common messages include:

  • Driver unavailable

  • Printer not found

  • Printer offline

  • Cannot communicate with printer

  • Installation failed

Use official HP resources for the latest supported software.

HP DeskJet 2720e Windows 11 Setup

Open:

Settings → Bluetooth & devices → Printers & scanners

Check whether the DeskJet 2720e is listed.

If Windows does not detect it, check:

  • Wi-Fi

  • USB

  • Driver

  • Printer discovery

  • Windows configuration

HP’s support documentation also includes Windows 11-related printer troubleshooting resources for this printer family.

HP DeskJet 2720e Wi-Fi Setup

The printer must be configured for the appropriate wireless network.

If the router has been changed, the printer may still contain the previous network information.

Check:

  • Wi-Fi network

  • Password

  • Router

  • Printer wireless status

  • Computer network

HP DeskJet 2720e Offline

If Windows displays Printer Offline, check the wireless connection first.

Other possible causes include:

  • Incorrect network

  • Router changes

  • Print queue

  • Windows configuration

  • Driver problems

The DeskJet 2700/2700e family has specific HP troubleshooting resources for wireless and offline conditions.

HP DeskJet 2720e Not Printing

Check:

  1. Printer power.

  2. Paper.

  3. Cartridges.

  4. Printer status.

  5. Selected printer.

  6. Print queue.

  7. Connection.

If a document remains pending, the queue may require troubleshooting.

HP DeskJet 2720e Not Scanning

If printing works but scanning does not, check:

  • Scanner detection

  • Printer software

  • Windows

  • Wi-Fi or USB connection

HP DeskJet 2720e Paper Jam

Inspect the paper path carefully.

Do not force paper out of the printer because torn pieces can remain inside.

If an error continues after the paper is removed, additional diagnosis may be needed.

HP DeskJet 2720e Print Quality

Possible symptoms include:

  • Faded pages

  • Missing colours

  • Streaks

  • Lines

  • Blank pages

  • Poor photo quality

Check paper, cartridges and printer settings before replacing hardware.

HP DeskJet 2720e After Wi-Fi Password Change

Changing the Wi-Fi password can disconnect the printer while computers and phones reconnect automatically.

The printer may need to be configured for the new wireless credentials.

HP DeskJet 2720e After Windows Update

If the printer worked before an update but stopped afterward, check:

  • Windows printer settings

  • Driver

  • Printer status

  • Scanner configuration

  • Network connection

HP DeskJet 2720e FAQs

Why is my HP DeskJet 2720e offline?

Wi-Fi, router, Windows or print queue problems can cause the printer to appear offline.

Why is my HP DeskJet 2720e not printing?

Check the printer, paper, cartridges, queue and connection.

Why can’t Windows 11 find my printer?

The problem may be related to Wi-Fi, USB, printer discovery or driver configuration.

Why isn’t my scanner working?

Check the scanning software and printer-to-computer communication.

Get HP DeskJet 2720e Support

If your HP DeskJet 2720e is offline, not printing, not scanning or unable to connect to Wi-Fi, contact our independent support service.

Independent Support Notice

123hp.co.uk is not affiliated with HP Inc. HP and DeskJet are trademarks of their respective owners.

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