HP DeskJet 4155e Printer Setup, Driver & Troubleshooting
The HP DeskJet 4155e is an all-in-one printer designed for everyday home printing, scanning and copying. If you need help with HP DeskJet 4155e setup, driver installation, Windows 11, Wi-Fi connection, printer offline problems, scanning or printing errors, this guide provides information about the most common issues.
HP provides dedicated setup and user-guide resources for the DeskJet 4155e.
Independent HP Printer Support: 123hp.co.uk provides independent technical support for HP printers. We are not affiliated with, authorised by, sponsored by or endorsed by HP Inc.
HP DeskJet 4155e Setup
Setting up the DeskJet 4155e involves preparing the printer, installing the appropriate software and establishing communication between the printer and your computer or wireless network.
Before beginning:
Turn the printer on.
Install the cartridges correctly.
Load paper.
Check that there are no printer errors.
Make sure your computer has an active internet connection when software installation requires it.
Make sure your wireless router is working correctly.
Keep the printer close to the router during initial wireless setup.
The setup process can differ depending on whether you use Windows, macOS, Wi-Fi or USB.
HP DeskJet 4155e Driver
The printer driver or supported printer software allows the computer to communicate with the printer.
Driver-related problems can produce messages such as:
Driver unavailable
Printer not detected
Printer offline
Printer not found
Driver installation failed
Cannot communicate with printer
For official software and driver downloads, use HP’s official support resources.
If installation repeatedly fails, the problem may involve an old printer installation, Windows configuration, security software or network communication.
HP DeskJet 4155e Windows 11 Setup
Windows 11 can sometimes detect the printer automatically.
Check:
Settings → Bluetooth & devices → Printers & scanners
If the DeskJet 4155e appears but does not print, check the printer status and print queue.
If Windows cannot find the printer, investigate:
Wi-Fi connection
USB connection
Printer discovery
Driver installation
Windows configuration
Network settings
If the printer stopped working after a Windows update, the existing printer configuration should be checked before reinstalling everything.
HP DeskJet 4155e Wi-Fi Setup
The printer and computer need to communicate through the appropriate wireless network.
Check:
Wireless network name
Wi-Fi password
Router connection
Printer wireless status
Computer network
Printer location
If you changed your router or Wi-Fi password, the printer may still be configured for the previous network.
HP DeskJet 4155e Not Connecting to Wi-Fi
If the printer cannot connect while other devices can, the problem may be with the printer’s wireless configuration.
This can happen after:
Router replacement
Wi-Fi password change
Network-name change
Router reset
Broadband replacement
The printer may need to be configured again for the current wireless network.
HP DeskJet 4155e Printer Offline
If Windows says HP DeskJet 4155e Offline, check:
Wi-Fi connection
Printer network
Printer power
Windows printer selection
Print queue
Router
Printer software
If the printer repeatedly changes between online and offline, the underlying communication problem should be investigated.
HP DeskJet 4155e Not Printing
Check the following:
Printer power.
Paper supply.
Cartridge installation.
Printer error messages.
Selected printer.
Print queue.
Wi-Fi or USB connection.
If the printer is detected but documents remain pending, the Windows printing system may need troubleshooting.
HP DeskJet 4155e Not Scanning
If printing works but scanning does not, possible causes include:
Scanning software
Printer software
Windows configuration
Network communication
USB connection
Scanner detection
The printer can sometimes remain available for printing while the scanning component is unavailable.
HP DeskJet 4155e Print Quality Problems
Common problems include:
Faded text
Missing colours
Streaks
White lines
Blurred documents
Incorrect colours
Blank pages
Check the paper, cartridges and printer settings before replacing components.
HP DeskJet 4155e Paper Jam
If a paper jam occurs, inspect the paper path carefully.
Avoid pulling paper aggressively because pieces of paper can tear and remain inside the printer.
If the printer continues reporting a jam after visible paper has been removed, additional troubleshooting may be necessary.
HP DeskJet 4155e After Windows Update
If the printer stopped working following an update, possible symptoms include:
Printer disappeared
Driver unavailable
Printer offline
Scanner stopped working
Printing stopped
Printer requires reinstallation
The Windows printer configuration should be checked before assuming that the printer hardware has failed.
HP DeskJet 4155e Frequently Asked Questions
Why is my HP DeskJet 4155e offline?
A lost Wi-Fi connection, router change, Windows configuration or stuck print queue can cause an offline status.
Why won’t my HP DeskJet 4155e print?
Check the printer, paper, cartridges, selected printer, print queue and connection.
Why won’t my DeskJet 4155e connect to Wi-Fi?
Check the wireless network and printer configuration, particularly if your router or Wi-Fi password was recently changed.
Why is my HP DeskJet 4155e not scanning?
The issue may involve scanning software, Windows or communication between the printer and computer.
Why did my HP DeskJet 4155e stop working after Windows 11 updated?
An update can affect an existing printer installation or configuration. The printer and Windows settings should be checked.
Get HP DeskJet 4155e Support
If your HP DeskJet 4155e is not printing, offline, not scanning, not connecting to Wi-Fi or not detected by Windows, our independent technical support service can help diagnose the problem.
Contact us for HP DeskJet 4155e printer support.
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123hp.co.uk is an independent technical support website and is not affiliated with HP Inc. HP and DeskJet are trademarks of their respective owners